The Only
Chatbot Building Platform You Would Ever Need
The innovative way to engage with your customers & employees.
Integrated with
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Facebook Messenger
Website
Chat
Telegram
Line
Slack
Skype
Skype for
Business
KIK
What is Chat2AI?
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Personalized Virtual Agent dedicated to Customers
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24/7 Service Availability
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Adopt Customers Preferred Communication Channel eliminating the need to download an app, imposing user experience and enforcing updates.
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Engaging Customer Experience rather than passive
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Manage the Tone of Voice
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Manage Aspired Customer Journey
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Capitalize on Facebook Messenger users & WhatsApp high market penetration
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Way-finder via chat
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Highly Personalized Service
of all customer interactions by 2020 will be handled without a human agent
a day being spent
on average by a
WhatsApp user
people would rather message than call customer service
Why Chat2AI Platform?
AVAILABILITY
FRIENDSHIP
MOMENTUM
PERSONALIZATION
Connected with your
customers 24/7
Familiar conversations
with customers
(deep-learning)
Customers no longer
have to wait for the
“next available agent”
Personalized customer
conversation
SCALEABILITY
MULTI-CHANNEL
VIRAL
REACH
Build once, and distribute
your Chatbot on many
platforms
Drive traffic to your Chatbot
through WhatsApp, email,
SMS or Social Media
Users can easily share
your Chatbot with friends,
encouraging viral growth
Reach your users by
broadcasting targeted
messages
Features
Multi-Platform Support
Major Messaging Platforms Supported - Messenger, Slack, Skype, Kik, Telegram, Line, Viber.
Human takeover and livechat
Ability to stop bot responses and take over a conversation with a user mid-flow. Also use the platform for live chat
Salesforce Integrated
Collecting and using actionable customer data on our loyalty & engagement module on Salesforce
Multi-lingual Support
Support for English, Bahasa Indonesia, Arabic, Turkish. Other languages coming soon
Incorporating feedback
It is very easy to get feedback from users regarding the quality of the responses of the Chatbot and then use that to improve the training of the models.
Intelligent paths
You can form your conversation flow and path with tags for context maintenance, depending on the user query
Rich Analytics
Analytics on most frequently asked questions, actions, cohort analysis and many more
Way-finder
Integration with Way-finder will help you to find an address of your local needs from anywhere you are
FAQ upload
Upload all your FAQs from csv/xls to get you going immediately
Fast response
We have a highly scalable backend system that can process the user’s message and respond quickly.
Easy Chatbot training
Train your bots without any downtime, as per your users queries and needs
Easy Integrations Framework
CRM, eCommerce, Marketing, Scheduling, Microservices, JSON APIs
Loyalty
Personalized, contextual, instant rewarding modules
ArtificiaI Intelligence
Our proprietary optimized machine learning based NLP conversational modeling, FOS tagging framework
Lemmatization
Similar to stemming but it can get canonical form of a word based on its lemma e.g. better > good. This helps in better semantic understanding.
Chat2AI Use Cases
Case Studies
About Us
What We Do
