Features

Multi-Platform Support​

Major Messaging Platforms Supported - Messenger, Slack, Skype, Kik, Telegram, Line, Viber.

Human takeover and livechat

Ability to stop bot responses and take over a conversation with a user mid-flow. Also use the platform for live chat

Salesforce Integrated

Collecting and using actionable customer data on our loyalty & engagement module on Salesforce

Multi-lingual Support

Support for English, Bahasa Indonesia, Arabic, Turkish. Other languages coming soon

Incorporating feedback

It is very easy to get feedback from users regarding the quality of the responses of the Chatbot and then use that to improve the training of the models.

Intelligent paths

You can form your conversation flow and path with tags for context maintenance, depending on the user query

Rich Analytics

Analytics on most frequently asked questions, actions, cohort analysis and many more

Way-finder

Integration with Way-finder will help you to find an address of your local needs from anywhere you are

FAQ upload

Upload all your FAQs from csv/xls to get you going immediately

Fast response

We have a highly scalable backend system that can process the user’s message and respond quickly.

Easy Chatbot training

Train your bots without any downtime, as per your users queries and needs

Easy Integrations Framework

CRM, eCommerce, Marketing, Scheduling, Microservices, JSON APIs

Loyalty

Personalized, contextual, instant rewarding modules

 ArtificiaI Intelligence

Our proprietary optimized machine learning based NLP conversational modeling, FOS tagging framework

Lemmatization

Similar to stemming but it can get canonical form of a word based on its lemma e.g. better > good. This helps in better semantic understanding.